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UID:69ea59827b8fb
SUMMARY:Public Sector COP September 2020 – Project Management for Contact
 less Customer Service
DESCRIPTION:These days many government organizations are making changes tha
 t mirror&nbsp\;private sector organizations in terms of services offered. 
 Forecasting the needs&nbsp\;of citizens for today and tomorrow requires ex
 tensive research\, communication\,&nbsp\;and engagement. Requests for fund
 ing by public organizations come with a&nbsp\;high level of visibility and
  scrutiny as projects involving financial transactions will&nbsp\;have ele
 ments of PCI compliance\, sensitive information\, and fees.
 During this 
 presentation\, you will hear from a Financial Revenue Analyst\, turned&nbs
 p\;Revenue Manager on his experience leading a project for contactless cus
 tomer&nbsp\;service. He will touch on some of the challenges he faced\, an
 d lessons learned&nbsp\;along the way.
DTSTART:20200916T220000Z
DTEND:20200916T230000Z
DTSTAMP:20260423T174018Z
ORGANIZER;CN=PMI North Carolina Chapter:MAILTO:bounce@ncpmi.org
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